Effective Date: February 1, 2026 Last Updated: February 1, 2026 1. Introduction Welcome to Starfish Premium Laundry House. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our mobile application (the "App") and explains how we collect, use, and share your data. This App is the official digital service for Starfish Premium Laundry House (the "Client"). The technology, hosting, and maintenance of this App are provided by Metastore Private Limited (the "Developer") via the Yomo Laundry SaaS platform. 2. Information We Collect To provide a seamless laundry experience, we collect the following types of information:
Personal Information: Name, email address, and phone number (collected during registration for account verification).
Location Data: We collect precise or approximate location data to facilitate the pickup and delivery of your laundry items. This is only collected when the App is in use or as required for service fulfillment.
Transaction Data: Details of the services you purchase, including order history, preferences, and payment confirmations.
Device Information: We collect data such as device ID, operating system version, and IP address to ensure security and app stability.
3. How We Use Your Information We use the collected data for the following purposes:
App Functionality: To manage your account and process laundry orders.
Service Delivery: To enable our drivers to find your location for pickups and drop-offs.
Communication: To send you order updates, service alerts, and administrative messages via SMS or Push Notifications.
Security: To prevent fraud and unauthorized access to your account.
4. Data Sharing and Disclosure We do not sell your personal data. We only share information with:
Metastore Private Limited: As the technology provider (Data Processor), they access data necessary to maintain app performance and database security.
Service Providers: Third-party drivers or payment processors solely to complete your transactions.
Legal Requirements: If required by law to comply with legal obligations or government requests.
5. Data Security We implement industry-standard security measures, including encryption in transit, to protect your data. However, no method of transmission over the internet is 100% secure. 6. Your Rights and Data Deletion You have the right to access, correct, or delete your personal information.
Account Deletion: You can request account and data deletion directly within the App settings or by visiting our data deletion portal at: https://sfplh.yomolaundry.com/delete-account.
7. Contact Us If you have any questions about this Privacy Policy, please contact us:
