Privacy Policy

Privacy Policy

Effective Date: April 20, 2025
Website: Starfish India Laundry Machines Private Limited
Company Name: Starfish Premium Laundry House
Location: Tirupur, India
  • Introduction
  • At starfishpremiumlaundryhouse.com (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and services, including both product purchases and service bookings.
  • Information We Collect
    • Personal Data: Name, contact details, Mail id, delivery address, payment information.
    • Service Details: Garment types, care instructions, and preferences.
    • Technical Data: IP address, browser type, cookies (used to enhance website experience).
  • How We Use Your Information
    • Process orders, communicate updates, and manage accounts.
    • Improve services, personalize user experience, and comply with legal obligations.
  • Data Sharing
    • Third-party service providers (e.g., payment processors, delivery partners).

  • We do not sell or rent your data to external marketers.
  • Security
  • SSL encryption, secure payment gateways, and restricted staff access ensure protection of your data.
  • Your Rights
    • Request access, corrections, or deletion of your data via starfishsales@gmail.com / +91 80415 07898.
    • Opt out of marketing communications.
  • Cookies
  • We use cookies for analytics (e.g., Google Analytics). You can adjust your browser settings to disable them.
  • Policy Updates
  • Changes to this policy will be posted on our website. Continued use of our services implies acceptance.
  • What Information We Collect
  • We may collect the following categories of information:
    • Personal Information
      • Name, email address, phone number
      • Billing and shipping addresses
      • Payment details (processed securely through third-party gateways)
      • Account login credentials
    • Business Information (for service clients)
      • Company name, domain name, service preferences
      • Project requirements and specifications
    • Technical & Usage Data
      • IP address, browser type, operating system
      • Pages visited, time spent, referring pages
      • Cookie and analytics data (Google Analytics, Facebook Pixel, etc.)
  • How We Use Your Information
  • We use the information collected to:
    • Fulfill and manage e-commerce orders
    • Deliver digital services (e.g., hosting, development, SaaS tools)
    • Communicate updates, invoices, support information
    • Customize user experience and website functionality
    • Analyze trends to improve our offerings
    • Prevent fraud and maintain website security
  • How We Share Your Information
  • We may share your data with:
    • Payment processors (e.g., Razorpay, Stripe, PayPal)
    • Shipping/logistics providers
    • Service delivery partners (designers, developers, etc.)
    • Analytics and marketing platforms (e.g., Google, Meta)
    • Legal authorities, if required for compliance or fraud prevention

  • Note:     We do not sell or rent your personal data to third parties.
  • Cookies & Tracking Technologies
  • We use cookies and similar technologies to enhance site performance and personalize your experience. You can manage your cookie preferences via your browser settings.
  • Data Retention
  • We retain personal and business data as long as necessary for:
    • Fulfilling your orders or services
    • Legal and accounting purposes
    • Customer service and support
  • Your Rights
  • Depending on your jurisdiction (e.g., under GDPR, CCPA), you may have the right to:
    • Access, update, or delete your personal data
    • Object to data processing
    • Withdraw consent at any time
    • Export your data

  • To exercise these rights, contact us at [privacy@yourwebsite.com].
  • Third-Party Links
  • Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third parties.
  • Data Security
  • We use SSL encryption, firewalls, secure access protocols, and other industry-standard security measures to safeguard your information.
  • Children’s Privacy
  • We do not knowingly collect personal data from children under 13. If we become aware of such data, we will delete it immediately.
  • Changes to This Policy
  • We may revise this Privacy Policy from time to time. The updated version will be posted with a new effective date.
  • Contact Us
  • For any privacy-related concerns or requests, please contact:
  • Email: sales@starfishpremiumlaundryhouse.com
  • Phone: +91 86600 68008
  • Address: Tirupur, India